Dr. Francesco Albanese
Angestellt, Country Leader Italy - Cardinal Health's Project - by Arvato Bertelsmann, arvato distribution GmbH Healthcare
Bielefeld, Deutschland
Werdegang
Berufserfahrung von Francesco Albanese
Bis heute 7 Jahre und 1 Monat, seit Juni 2017
Country Leader Italy - Cardinal Health's Project - by Arvato Bertelsmann
arvato distribution GmbH Healthcare
* Take over the escalation role * Take care about direct customer relationship * Manage and process invoices complaints (tasks about Finance) * Pricing & VAT management * Provide support between the contracting, warehouse, finance and logistics departments * Provide support to IT staff in order to monitor and improve management tools * Take care about master data in management system * Provide support in order to achieve the highest standards about daily business management
1 Jahr, Juni 2016 - Mai 2017
Customer Service Representative - Cardinal Health's Project - Healthcare
arvato distribution GmbH Healthcare
* Process and manage orders, work closely with operational logistics area * Take care about direct customer relationship * Take care about master data in management system * Manage and process invoices complaints (tasks about Finance) * Pricing & VAT management * Provide support between the contracting, warehouse, finance and logistics departments * Training courses about management tools * Contribute to achieving the highest standards in Customer care
1 Jahr, Nov. 2013 - Okt. 2014
Statistical detector - Survey: "Multipurpose families: Use of Time" 2013/2014
ISTAT - Istituto Nazionale di Statistica
The National Statistics Institute (ISTAT) is an Italian public research institution, whose activities includes: * population censuses * censuses on industry, services and agriculture * sample surveys on households (consumption, labor force, aspects of daily life, health, safety, leisure, family and social subjects, use of time, etc ) * many economic surveys (national accounts, prices, foreign trade, institutions, enterprises, employment, etc.) * analysis about social development
* Sales about Vodafone's services and products * Advertising * Sales strategies and management * Training * Marketing
Ausbildung von Francesco Albanese
11 Monate, März 2015 - Jan. 2016
Languages
Volkshochschule Stuttgart
Intensive german course
2 Jahre, Okt. 2012 - Sep. 2014
Economics and Social Sciences - Master’s Degree
Università della Calabria
» Title of Thesis: "Crisis and contradictions of the labor market: young people increasingly educated and…unemployed! " » Final Evaluation: 101 of 110 » n°120 ECTS (European University Credits)
3 Jahre, Okt. 2009 - Sep. 2012
Economics and Social Sciences - Bachelor’s Degree
Università della Calabria
Economic and Social Sciences – Bachelor’s Degree » Title of Thesis: Insecurity and flexibility in the labor market: the expansion of the Call Centers. Operators "on hold" for a… "call" of a better life!" » Final Evaluation: 95 of 110 » n°180 ECTS (European University Credits)
Sprachen
Englisch
Fließend
Italienisch
Muttersprache
Deutsch
Fließend
Spanisch
Gut
Französisch
Grundlagen