Hien Nguyen

Angestellt, Customer Success Regional Lead EMEA, Perchpeek - Full Remote Digital Relocation Specialist

Düsseldorf, Deutschland

Fähigkeiten und Kenntnisse

Budget & KPI Kontrolle
Kundenführung
Intercultural Communication
Strategic planning
Conversion Optimierung
Training & Coaching
Management
Optimierung
Digitalization
Marketing
Customer service
Project Management
Mitarbeiterführung
Leadership
independent
Entrepreneurship

Werdegang

Berufserfahrung von Hien Nguyen

  • Bis heute 1 Jahr und 5 Monate, seit Jan. 2023

    Customer Success Regional Lead EMEA

    Perchpeek - Full Remote Digital Relocation Specialist

    Accountable for EMEA core region Leader, Mentor and Coach of EMEA Customer Success Team (22 heads) Solution Design and data driven decision, problem solving, critical thinking, escalation management Process harmonisation, -improvement and -Rollout Hiring, goal setting, people development

  • 1 Jahr und 1 Monat, Jan. 2022 - Jan. 2023

    Customer Success Lead Germany

    PerchPeek -Full Remote Relocation Specialist

  • 7 Monate, Juni 2021 - Dez. 2021

    Group Marketing | Manager Marketing Strategy & Digital Portfolio

    Vaillant Group
  • 2 Jahre, Sep. 2018 - Aug. 2020

    Senior Customer Marketing Manager Digital Germany

    TCC - The Continuity Company Deutschland GmbH

  • 2 Monate, Juli 2018 - Aug. 2018

    Travelling Experience

    Abroad

    Southeast Asia

  • 1 Jahr und 4 Monate, Apr. 2017 - Juli 2018

    Grouphead Digital

    Blue 449

  • 1 Jahr und 5 Monate, Okt. 2015 - Feb. 2017

    Senior Communication Consultant

    Maxus Communications GmbH (A WPP Company)

  • 2 Jahre und 4 Monate, Juni 2013 - Sep. 2015

    Communication Consultant

    Maxus Communications GmbH (A WPP Company)

    consulting, analysis, strategy, planning, evaluation, optimisation

  • 1 Jahr und 7 Monate, Nov. 2011 - Mai 2013

    Project Manager (cross departmental)

    GETTINGS GmbH

    cross departmental project coordination (production, sales, marketing, design, development, campaign management) Quality management Conflict management Performance analysis Conversion Optimization Pro active consulting & key accounting Oral presentation Project evaluation Controlling Acquisition support

  • 1 Jahr und 2 Monate, Aug. 2011 - Sep. 2012

    Marketing Assistant

    GETTINGS GmbH

    Media planing (online / mobile / classic) Performance Marketing Conceptual Design Affiliate Marketing Email Marketing Social Media Event Organization B2C Communication

  • 3 Monate, Juni 2011 - Aug. 2011

    Campaign-Management & Key Account Management

    GETTINGS GmbH

    campaign - creation, -optimization, -reportings, -consulting

  • 3 Monate, Apr. 2011 - Juni 2011

    CEO Assistant

    Irlenkaeuser Communication GmbH

  • 8 Monate, Aug. 2010 - März 2011

    Retail Saleswoman

    Zeitgeist GmbH

    Sales, Customer Service

  • 7 Jahre und 6 Monate, Okt. 2002 - März 2010

    Student

    University Duisburg-Essen

    University Duisburg-Essen in Germany Major: East Asian Science Degree: Diploma II (1,8)

  • 1 Jahr und 4 Monate, Okt. 2008 - Jan. 2010

    Sales, Customer Service for Jochen Schweizer GmbH

    Ernst Weil Dienstleistungen GmbH

  • 5 Jahre und 9 Monate, Jan. 2003 - Sep. 2008

    Freelancer

    Promotion

    Self-employed business as promoter and fair hostess with working experience in sales, exhibitions, marketing, customer service, translation (German <-> English, German <-> Vietnamese)

  • 4 Monate, Juli 2007 - Okt. 2007

    SAP Project Assistent

    Georg Fischer Piping Systems Ltd, Shanghai

Ausbildung von Hien Nguyen

  • 8 Jahre und 7 Monate, Okt. 2001 - Apr. 2010

    East Asian Science

    University Duisburg-Essen in Germany

    Chinese (Human-)Geography Economics Social Science

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Vietnamese fluent

    -

Interessen

Business contacts
scuba diving
traveling
reading
Bachata
escape room
Leadership
Psychology
parlour games

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