Joshua Ulrich

ist offen für Projekte. 🔎

Angestellt, Sales Manager / Leiter Vertrieb, proIO GmbH

Frankfurt am Main, Deutschland

Fähigkeiten und Kenntnisse

Customer Care Center
Customer Relationship Management
Customer Service
Customer Experience
Customer-Support
Virtualisierung
Telekommunikation
IT-Service-Management
Cloud Server
Cyber Security
Server
Salesforce
SAP Hybris Cloud for Customer
Credit Management
Rechenzentrum
Kundenorientierung
Kundenbetreuung
Crisis Management
Prince2
ITIL
Vertrieb
Versicherung

Werdegang

Berufserfahrung von Joshua Ulrich

  • Bis heute 1 Jahr und 10 Monate, seit Aug. 2022

    Sales Manager / Leiter Vertrieb

    proIO GmbH
  • 2 Jahre und 4 Monate, Apr. 2020 - Juli 2022

    Account Manager

    Leaseweb Deutschland GmbH
  • 3 Jahre und 3 Monate, Nov. 2018 - Jan. 2022

    Finanzkaufmann in Arbeitsgemeinschaft

    FG FINANZ-SERVICE Aktiengesellschaft

    Selbstständige Versicherungsvermittlung als nebenberuflicher Geschäftspartner der FG Finanz-Service.

  • 1 Jahr und 6 Monate, Nov. 2018 - Apr. 2020

    (Interim) Team Manager Inside Sales

    LeaseWeb Deutschland GmbH

    I am responsible for the Inside Sales and Account Management Teams within Leaseweb Germany. - Achieving growth and hitting sales targets by successfully managing and motivating the sales team - Managing recruiting, coaching and performance monitoring of sales representatives - Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs - Present sales & revenue reports and realistic forecasts to the management team

  • 2 Jahre und 2 Monate, Okt. 2016 - Nov. 2018

    Shift Leader Client Service Delivery & Level 1

    LeaseWeb Deutschland GmbH

    Backup for the Team Manager Client Service Delivery and Level 1. Help, coach and collaborate with colleagues to improve their skills in order to create excellent performing team to achive client satisfaction. Monitor and oversee capacity management and allocation, sales order workflows, customer implementation, Level 1 support. Plan and coordinate projects to improve the operational efficiency and effectiveness of the teams. Provide input for Finance and Operations (i.e. Capacity Management).

  • 11 Monate, Sep. 2017 - Juli 2018

    (Interim) SAP Implementation Coordinator

    LeaseWeb Deutschland GmbH

    The role of the SAP Implementation Coordinator was to connect and coordinate various departments and all involved parties within the global organization for the implementation of the SAP ERP System and SAP C4C, in Frankfurt. I was the main contact as the centralized "go-to-place" for questions and inquiries during the project, representing LeaseWeb Deutschland in order to make the Implementation of the SAP system a successful launch and ensure transparency and accurate status overview of the components.

  • 2 Jahre und 7 Monate, Apr. 2014 - Okt. 2016

    Senior Client Service Delivery Executive

    LeaseWeb Deutschland GmbH
  • 2 Jahre und 9 Monate, Aug. 2011 - Apr. 2014

    Assistant Store Manager

    Service-Reich Möller

Ausbildung von Joshua Ulrich

  • 3 Jahre und 11 Monate, Sep. 2015 - Juli 2019

    Wirtschaft und Management

    FOM – Hochschule für Oekonomie und Management

    Marketing und Vertrieb

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

Interessen

Football (Sportart)
Fußball
Reisen
Kino
Tiere
Online-Gaming
IT
Computertechnik
Netzwerktechnik

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