Matteo Moro
Angestellt, Senior IT Solution Delivery Manager, Viseca Card Services
Bedano, Schweiz
Werdegang
Berufserfahrung von Matteo Moro
Bis heute 10 Jahre und 4 Monate, seit Feb. 2014
Senior IT Solution Delivery Manager
Viseca Card Services
• Coordinating teams in the scope of Design, Change and Incident Management • Actively contributing to the Continuous Improvement of IT Processes with other departments stakeholders • Committed to the performance measurement and improvement of the second and third level support • Managing suppliers according to the Budget strategy, and reporting to the Head IT Infrastructure Client Service • Member of Management
2 Jahre und 6 Monate, Sep. 2011 - Feb. 2014
SR System Engineer, Project and Service Manager
SB Italia
• Responsible for defining requirements with the Customers within the Infrastructure and Services division • Collaborating with the pre-sales team for designing IT solutions • Coordinating the team responsible for delivering implementations, supporting and assisting customers both remotely and on-site
4 Jahre und 9 Monate, Jan. 2007 - Sep. 2011
Service monitoring coordinator within Carrefour Italia Spa for Xenesys S.r.l.
Xenesys S.r.l.
• Coordinating a team of 15 System Engineers in the scope of Microsoft, Unix and Networking, to deliver a Systems Monitoring service based. • Supporting the Service Manager in increasing the team efficiency and in managing relations with customer stakeholders
2 Jahre und 3 Monate, Okt. 2004 - Dez. 2006
Second level support within Carrefour Italia Spa for IRPE Spa
IRPE SpA
Team player in the Second level support in scope of Unix, Microsoft and Network Systems
2 Jahre und 8 Monate, Feb. 2002 - Sep. 2004
Project management and delivery within Carrefour Italia Spa
IRPE SpA
• Collaborating with the internal stakeholders in realizing and delivering different IT projects impacting the customer’s core infrastructures all over Italy (Headquarter and branch offices) • Team player in the Second level support
1 Jahr und 6 Monate, Aug. 2000 - Jan. 2002
Microsoft System Administrator
MB System S.r.l.
• All-round Junior System Administrator • First level support for existing customers • Committed in searching new business opportunities
Ausbildung von Matteo Moro
2018 - 2018
1st Step to the Executive MBA
IMD Business School
Building on Talent is a highly transformative 14-week journey; a program that blends personal development and business acumen. BOT is run at IMD, the #1 Open Program Business School in the world as ranked by the Financial Times between 2012 and 2017
1999 - 2000
Systems, IT
I.T.C.S. E. Tosi
After-Highschool Course on System Administration and Networking. Immediately after the stage I started working with continuity for MB System S.r.l.
1996 - 1999
NLP, Marketing, Communication Techniques
Other Courses
I completed my after-school instruction taking part on different courses oriented to Marketing, Communication Techniques, Relaxing Techniques and NLP (Neuro-Linguistic Programming)
1991 - 1996
English, French, Economy, Computers
I.T.C.S. E. Tosi
Studies were oriented also on the utilization of computers in the Accounting and Documents creation with Office Suite
Sprachen
Deutsch
Gut
Englisch
Gut
Italienisch
Muttersprache