Sinem Sönmez

Berufserfahrung von Sinem Sönmez

• Bis heute 7 Monate, seit Dez. 2023

  Hotel front desk receptionist

  Hotel Novotel

  Provided reception and concierge services at Accor standards at the front desk department. In the 200-room hotel, she kept guest records with "OperaPMS" software.

• 3 Monate, Aug. 2023 - Okt. 2023

  Hotel front desk receptionist

  Wanda Vista Istanbul Hotel

  She worked at the front desk of a five-star hotel with 447 rooms. Managed reservations, check-in/out, and payments using the Opera Property Management System. Responded to guest requests. Managed phone calls, email, and message flow.

• 5 Monate, März 2023 - Juli 2023

  Front Desk Receptionist

  Moda Drei Concept Hostel

  Greeted guests and efficiently managed reservations, check-ins and outs using proprietary software, upheld security and privacy policies, addressed issues promptly, oversaw room services, and processed payments accurately—all focused on ensuring excellent customer service and maximizing guest satisfaction.

• 1 Jahr und 4 Monate, Juni 2021 - Sep. 2022

  Founder & Manager of Small Business Owner

  Trendyol.com

  Established a successful e-commerce business Atelier Reborn specializing in the sale of reborn baby dolls, handmade cloth dolls, scrunchies, brooches, and various accessories. Single-handedly manage all aspects of the business, including sales, graphic design, marketing, SEO optimization, and logistical operations.

• 5 Monate, Mai 2019 - Sep. 2019

  Waitress

  The Marmara Hotels

  She served as a waitress in the banquet department of the 388-room hotel.