Veronica Lusso

Supporting the Key Account Manager in all areas of sales administration; Responsible for customer queries; Supporting the promotion planning and implementation including the creation of sales folders; Processing of invoices and administration of accruals; KPI's maintenance; Team support with travels, expenses management, Visa application; Creation and maintenance of SharePoint teamsites

Customer service and clients management (quotation rising, orders processing, credits check and stock management); Assisting customers on facilitating payment process and logistics operations; Follow up with payment and cash collection on a monthly basis; Issue reports on a weekly/monthly/quarterly basis summarizing the sales status.

Organize and monitor inventory levels to maximize efficiency; Organization of shipments and follow up with the planning department; Collaboration with product team within the Product line Building and Forecasting process; Ensure that all shipping documents requirements are fulfilled; Joining sales meeting and workshops with management, agents and distributors; Orders receipt and processing.

Interlinguistic and Intercultural Interpreting - Business proficiency in English and Spanish