Devvrat Arya
Angestellt, Manager of IT, Innovation & Solution Design | Head of Connected Customer & Car, Kia Motors Europe GmbH
Abschluss: Masters of Science, Hochschule Bonn-Rhein-Sieg
Frankfurt am Main, Deutschland
Über mich
Devvrat offers management consulting and IT Strategy building experience with a pragmatic approach in transforming or to redesign companies IT landscape to adopt digital trends like cloud computing. He brings extensive experience from diverse industries advocating the highly dynamic nature of IT and implementing strategies like Agile to adapt to the needs of fast pace digital and innovation journey. Long-term vision & reality - he helps organizations with business solutions, customer management, security advisory & roadmaps across large transformation programs. Most importantly guide organizations to move with confidence to overcome the challenges of an ever changing IT landscape and its technologies & combat business risks. Devvrat himself been a technical consultant/architect in the field of CRM systems and has extensive experience in the integration of On premise and cloud systems. His expertise in the Salesforce platform is documented by 13 Salesforce certifications.
Werdegang
Berufserfahrung von Devvrat Arya
Bis heute 2 Jahre und 10 Monate, seit Aug. 2021
Manager of IT, Innovation & Solution Design | Head of Connected Customer & Car
Kia Motors Europe GmbH
As the IT Manager in Kia's Innovation & Solution Design center, my main responsibility is to engage with senior stakeholders of Kia (HQ & regionals, C-Levels) and communicate precisely the transformations needed and facilitate the decision making process. Another part of my role is to help Kia Motors build a Digital Experience Strategy and assist the company's senior executives understand and respond to any risks.
• Manage Project teams towards Digital Transformation of SFDC CRM systems • Optimize Landscapes of global enterprises by removing silos and focus on integration with CRM & SAP as core data centers • Consult on industry domain FMCG & Manufacturing • Consulting for Salesforce Sales/Service/CGC(Manufacturing)/Community Cloud • Managing consent management in Salesforce (GDPR) • Proactively highlighting the risks if any • Coordination with the responsible delivery teams
2 Jahre und 4 Monate, Juni 2015 - Sep. 2017
Research assistant
Fraunhofer FKIE
Student Research Assistant for Robotics Research and Development. Project: "Complete Path Coverage while Exploring Unknown Environment for Radiation Mapping using Unmanned Ground Systems."
3 Jahre und 2 Monate, Aug. 2014 - Sep. 2017
CRM Consultant & Solution Designer
GAMS GMBH
Consulting regarding the improvement of the existing customer management application. Development and application of CRM (sales) using Java & JQuery. Development of a new IT architecture that includes sales as well as services, additionally coordinating the development by a third party company. Adaptation of the application to Amazon Web Service, as well as integration with Amazon Cloud.
2 Jahre und 3 Monate, März 2011 - Mai 2013
Salesforce CRM Technology Analyst – Indien, China
Infosys LimitedIdentify customer requirements in direct conversation. Complete sales application migration from Siebel to Salesforce Sales Cloud. APEX integration using SOAP and REST APIs. Develop technical requirements for CRM Sales in Salesforce. Development of Visualforce pages. Coordinate and manage a team consisting of 6 members in different locations. Plan and deliver customer training. Basic training for new employees in CRM.
Business meetings for customer focused requirements gathering. Develop and implement complex order management pipeline. Work on Customer Telephonic Interface (CTI) and Task Based UIs. Solutions for Java and Siebel CRM integration using web service. Experience with Assignment Rules and Territory Management. Implement business processes using Siebel Business Services and workflows for automatic response and email communication.
2 Monate, Juli 2007 - Aug. 2007
Software developer intern
Ministry of Communication & IT, INDIEN
Work as Software Developer Intern. Development of a web portal for people registration for an international trade fair.
Ausbildung von Devvrat Arya
3 Jahre und 11 Monate, Sep. 2013 - Juli 2017
Autonomous Systems
Hochschule Bonn-Rhein-Sieg
Machine Learning, Neural Networks, Robot Operating System
3 Jahre und 11 Monate, Aug. 2004 - Juni 2008
Computer Science and Engineering
MD University, Indien
Object Oriented Programming, Software Project Management, Software Engineering, Database Management, Network Communications
Sprachen
Hindi
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Englisch
Muttersprache
Deutsch
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