Michael Morsnowski
Bis 2022, IT Service Manager / Change Manager, gematik GmbH
Flexibel, Deutschland
Über mich
Seasoned IT service professional looking to get into 'Merger and Acquisition' from the IT perspective. Many years experience in implementation, change management and service design. Fully fluent in English and German.
Werdegang
Berufserfahrung von Michael Morsnowski
Bis heute 2 Jahre und 3 Monate, seit März 2022
IT Service Manager / Change Manager
confidential
1 Jahr und 5 Monate, Feb. 2020 - Juni 2021
sabatical - care giver
family
1 Jahr und 5 Monate, Okt. 2018 - Feb. 2020
Group Support Manager
Hoist Finance
3 Jahre und 4 Monate, Juli 2015 - Okt. 2018
IT Service Manager / Change Management
Bombardier Transportation
Change Management Owner for Group IS. Stand-in operations manager for 1.5 years.
2 Jahre, Juli 2012 - Juni 2014
Regional Service Manager
HCL
1 Jahr und 9 Monate, Okt. 2010 - Juni 2012
Team Manager
HP
3 Monate, Aug. 2010 - Okt. 2010
Technical Account Manager
PC-Ware / Comparex
1 Jahr und 1 Monat, Juni 2009 - Juni 2010
Team Lead Application Support EMEA
Epsilon
2 Jahre und 10 Monate, Okt. 2005 - Juli 2008
Technical Manager / Service Delivery
Dell
Management of a team of high level SAN experts and client relationship management. Service delievery including management of major technical excalations
2 Jahre und 6 Monate, Apr. 2003 - Sep. 2005
Implementation consultant
HP
Implement international outsourcing deals. Project management for infrastructure projects, action request systems and service desks. International travel and presentation up to board (Singapore, Shanghai, Detroit, Helsinki, Triest and others). Manage matrix teams of assigned technical experts (e.g. DB, networking and telecoms). Manage new teams in the start-up phase.
1 Jahr und 5 Monate, Dez. 2001 - Apr. 2003
Technical Lead
Compaq
Enterprise and exchange admin for a network spanning 30 countries and 60+ sites. Manage all technical aspects of international outsourcing deal from the service desk point of view. Attend regular change meetings and ensure all pending changes are communicated within the service structure. Prepare and give training to service desk technicians of all levels.
4 Jahre und 10 Monate, März 1997 - Dez. 2001
Service lead / project engineer
Buehler Montec
Provide field service and project guidance. Onsite troubleshooting install & repair of measurement systems, sales & software support. Supervise group of 4 service personnel. Attend major exhibitions to assess feasibility of customer projects.
Ausbildung von Michael Morsnowski
Bis heute 15 Jahre und 1 Monat, seit Mai 2009
Master of Business Administration
Open University
Information technology
1992 - 1995
Kaufmann im Groß- und Außenhandel
Berufskolleg Kaufmannsschule der Stadt Krefeld
Whole sale and foreign trade
1986 - 1991
Elektroinstallateur
Berufskolleg Uerdingen
electrical engineering
Sprachen
Deutsch
-
Englisch
-