Muhammad Shehbaz
Angestellt, IT Help Desk Support Specialist, Nordex Energy SE & Co. KG
Hamburg, Deutschland
Werdegang
Berufserfahrung von Muhammad Shehbaz
Bis heute 2 Jahre und 10 Monate, seit Aug. 2021
IT Help Desk Support Specialist
Nordex Energy SE & Co. KG
Migration of Infrastructure (HP, DELL, Microsoft) Migration of Windows (XP,7,8,10) Managed installation, configuration and administration of Microsoft O365 Applications Management of Ticketing system (Service Now) Administration of different VPN (Pulse Secure, Checkpoint, Cisco) Management of Asset Database Windows Installation (XP,7,8,10) Administration of Active Directory Mobile device Management (Android, IOS) Handling live site problem & troubleshooting Ticket Handling According to ITLS
6 Monate, Feb. 2021 - Juli 2021
IT Helpdesk Engineer
Brainotech IT Solutions GmbH
Migration of Infrastructure Migration of Windows Managed installation, configuration and administration of hardware and software Management of Ticketing system through Service Now. VPN Installation Management of Asset Database Windows Installation (XP,7,8,10) IT user Support in service desk Construction and setup of hardware installing, configuring and maintain server PC Handling live site problem & troubleshooting
Ausbildung von Muhammad Shehbaz
Bis heute 5 Jahre und 2 Monate, seit Apr. 2019
M.A International Management and Information system
Fachhochschule Südwestfalen
4 Jahre, Sep. 2014 - Aug. 2018
Management science
University of Engineering and Technology, Lahore
Sprachen
Englisch
Fließend
Deutsch
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