Peter Orban

Responsible for Global support of CRM system in NonITIL environment and implementation of new CRM system in the scope of the project (2500 global customers in more than 45 countries) IBM Notes – Infolink CRM and SugarCRM - Handle 2nd and 3rd level incidents. - Responsible for integrations ERP, MW, IW. - Establishing a key user network involving business stakeholders - Technical consultant in the implementation project of new CRM system, and leading the technical teams.

Product owner of Let’sNearshore portal - Responsible for portal development strategy – Elaborate processes, workflows, and backend structure. - Manage development phase using Agile methodology - Provision of UX/UI design. - Attend meetups, workshops and festivals.

Global technical support of Treasury systems for 4 regions (US, Asia/Australia, Brazil, Europe) - Overall technical support of FIS Quantum (VPN Tunnels, User management, Change management, Internal/External interfaces, Dealing, Trading, Hedging, Cash management, Risk management, Confirmation setup, Settlement setup, Reconciliation process)

Manager of the main applications. Administrator of european banking solutions. Work with European Web and Reporting team as support analyst – 2nd level support of own developed Java and Oracle EBS related applications on Windows and Linux OS. Lead several main projects and act as technical consultant - Win NT – Win2000- WinXP – Win7 upgrade - Office upgrade projects - Java upgrade projects for european scope ~300 tools