Jean Paul Mentzing

Took a year-long break from work to pursue personal and professional growth. Went through a 1&1 Coaching Program concerning Leadership, Qualities for Leaders on Enterprises. Completed several professional development certificate programs: SAP All Modules on Foundation Level, ITILv4, Prince 2, Cloud, Scrum, others.Spend family quality time allowing to decompress, relax, and rejuvenate. Improve quality of life with adoption of regular sports activities and health management, Open for new challenges in 2024

Responsible for P&L (CM, GM, PM) , business transformation and processes outsourcing projects. Building and leading cross-functional teams, ensuring quality of all processes• IT & Business Strategy and Execution Large-Scope Service Delivery & Contract Management Profit Delivery, Outsourcing, Partnerships. • Contract management, ensuring renewal of existing large contracts such as Volkswagen and Siemens, developing client-business relationships.•Client satisfaction. Managed Services.

•Ensure Client Satisfaction (French Multinational Vallourec), providing improvement plans to increase productivity and improve quality. Working proactively with customers to understand their business needs, managing client satisfaction process and contracts, to ensure adequate governance with customer is implemented.Contract Management (Infrastructure).Ensuring additional client demands are translated into agreed service enhancements by identifying and pursuing potential clients and opportunities.

 Role: The role of the SDM, as we are called, is to establish a disciplined framework for communications and addressing production infrastructure issues. For instance:  Provide direction & management of steady-state infrastructure support within Service Delivery;  An integral part of the account planning and delivery support strategy;  Primary contact between the Customer and the Organization as well as the advocate between them.  Responsibilities: The SDM act as a communication focal point between

Applying and coordinating the roll-out activities within the SAP/BW Project. • Reporting data to the Executive and Director board, used as base to strategic planning and industrial intelligence decisions among the Europe Bosch plants • SAP consulting, understanding of key customer needs and requirements. . Business Unit Administration Activities Support

Managing monthly follow-up regarding the real costs versus what was planned, hence elaborating a quarterly forecast of the Project’s budget. • Internal Key-Users administration, as well as partners and suppliers, providing solutions based on customer needs. • Maintain and coordinate the good communication with Bosch HQ in Germany and the United States of America, to ensure the integration and contribute to team effort.

Monthly follow-up regarding the real costs versus what was planned, hence elaborating a quarterly forecast of the Project’s budget. •Ensure the revenue and profitability increase at the post-sales area. Responsible for the Bosch Rexroth Service Center, client management and market analyses.Administration on the matters of inventory management, costs, sales and structure.Management of the business performance, in order to set goals and expand the market opportunity.

Managing monthly follow-up regarding the real costs versus what was planned, hence elaborating a quarterly forecast of the Project’s and GBU. Acting directly at the Monthly and Yearly Financial Closure, reporting to HQ in Germany of financial data.

Responsible for cost controlling, MEC and reporting and consolidation to the HQ in Germany of financial data.

IT&Project Management