Volker Ganz
Angestellt, Vice President Global Service Operations & Digital Solutions, KraussMaffei Technologies GmbH
Munich, Deutschland
Über mich
Visionary leader with a proven track record in transforming B2B organizations, driving performance, and delivering profitable growth. With over 20 years of experience, I specialize in building, leading, and motivating global teams. My core competencies include, general management, visionary strategies, operational and sales excellence, management of industrial service businesses, and the development of customer-centric value propositions. My focus and achievements in recent years have been on digital transformation and promoting sustainability and decarbonization through digitalization. I have a passion for organizational development, guiding entities from reactive, decentralized structures to proactive, process- and performance-oriented global organizations. I thrive on creating and implementing new business models, leading digital transformations, and managing change in global networks. I firmly believe that leadership is about shaping visions and creating loyalties.
Werdegang
Berufserfahrung von Volker Ganz
Bis heute 5 Jahre und 2 Monate, seit März 2019
Vice President Global Service Operations & Digital Solutions
KraussMaffei Technologies GmbH
• Transformation of the global service organization into a P&L and process-driven performance entity. • Award winning recognition as frontrunner in digital transformation and decarbonization. • Service portfolio management, digital solutions, global spare part operations, remanufacturing, used machine business and service process excellence. • Implemented spare part warehouse hubs in Europe, America, and Asia. • New customer-centric business models, e.g. pay-per-use service offerings.
5 Jahre und 9 Monate, Juni 2013 - Feb. 2019
Vice President Service, Sales & Innovation Consulting
SIEMENS
• Built high-performance team >80 consultants in GER, US and CN. • Digital business models innovation projects • Service reorganization and service process optimization projects. • Customer journeys and customer value co-creation projects. • Established 'Siemens Operating Model' driving operational excellence and digital transformation. • Guided company-wide 'Service Business Excellence' & 'Sales Excellence' program. • Digital Transformation Leadership Training for Siemens' top 200 executive leaders.
3 Jahre und 2 Monate, Apr. 2010 - Mai 2013
Global Head of Corporate Research ‘Product & Service Innovation’
SIEMENS• Led international innovation and research groups, with >50 employees in Germany, United States, and China. • Defined and rolled out the 'Smart Data to Business' approach, serving as a precursor to the concepts of 'Digitalization' and 'Industry 4.0'. • Developed and rolled out the Siemens business modeling method and toolbox (BizMoTM).
2 Jahre und 11 Monate, Mai 2007 - März 2010
Global Head Business Development, Strategy & Communication, Oil & Gas
SIEMENS• Led strategy and business development for a multinational service organization with over 3,800 employees and a turnover of over €1 billion. • Drove strategy development and strategic planning, benchmarking, M&A, regionalization, portfolio development, pricing, sales support, and internal and external communication and marketing. • Implemented global strategic IT projects, including salesforce.com.
4 Jahre und 8 Monate, Sep. 2001 - Apr. 2006
Head of Competence Field ‘Service Process Optimization’
SIEMENS• Managed numerous service process optimization and performance measurement projects in headquarters and over 20 regional companies. • Ramped up the competence field ‘Service Process Optimization.’ • Developed and rolled out a company-wide service process optimization method and toolbox (SERVOR(R)) to enable end-to-end process and KPI standardization, optimization, and leverage synergies.
3 Jahre und 5 Monate, Apr. 1998 - Aug. 2001
Principal Consultant for Process Optimization
PriceWaterhouseCoopers Consulting GmbH
• Executed functional module responsibility (service management, sales & distribution, material management, quality management) for SAP R/3 projects.
1 Jahr, Jan. 1997 - Dez. 1997
Business Promotion Consultant
German British Chamber of Industry and Commerce
• Supported sales promotion projects and trade fairs on the UK market for small and medium-sized German companies (e.g., sales push projects for the 'metal industry' and 'consulting engineers').
Ausbildung von Volker Ganz
2004 - 2006
Master in Finance and Accounting
University of Münster (Westfälische Wilhelms-Universität)
1993 - 1995
Sportscience
Albert-Ludwigs-Universität Freiburg
1991 - 1996
Volkswirtschaftslehre - Economics
Albert-Ludwigs-Universität Freiburg
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Französisch
Grundlagen