Leticia Solis Zamora

Angestellt, Master Data Management Sr. Operations Manager, 3M

San Jose, Costa Rica

Fähigkeiten und Kenntnisse

Lean Six Sigma
Project Test Manager
Conflict Management
Project Management
Excellent problem solving skills
Team leadership
Scrum Master
Strong analytical skills
Testing - Assurance / Control
Functional Testing
Automated Testing Execution
Programming and design skills
Databases knowledge
Agile
Defect Management
Teamwork
ITIL

Werdegang

Berufserfahrung von Leticia Solis Zamora

  • Bis heute 5 Jahre und 5 Monate, seit Jan. 2019

    Master Data Management Sr. Operations Manager

    3M

  • 1 Jahr und 10 Monate, Apr. 2017 - Jan. 2019

    Master Black Belt and Continous Improvement Operations Manager

    3M

  • 1 Jahr und 6 Monate, Okt. 2015 - März 2017

    IT Quality Sr. Team Manager

    3M

  • 1 Jahr und 1 Monat, Okt. 2014 - Okt. 2015

    Testing Manager

    Hewlett Packard

    Currently, working as Testing Manager for P&G client, covering tasks related to (UAT / SIT) testing of SAP implementations for Brazil plants, coordinating E2E testing based on business needs. In charge of the testing planning and execution, defect management, reporting on a daily basis for P&G client, etc.

  • 2 Monate, Aug. 2014 - Sep. 2014

    Regional Testing Manager

    BrightStar Corp

    ERP Implementation for BrightStar Corp. Ecuador Operation, using Microsoft AX ERP, working on planning and execution of testing deliverables through the coordination of the User Acceptance Testing for the Release. Tasks include corresponding testing for the delivery and financial areas. Creation of testing calendar and all testing documentation such as, kick off presentation, test plan, test strategy, etc.

  • 2 Jahre, Juli 2012 - Juni 2014

    Project Testing Manager

    Bank of America

    As a Project Test Manager, I lead and coordinated the test planning, preparation, and test execution activities for SIT and ensured that all deliverables for Performance Testing (if required) were completed, all testing was scheduled and on track. This was to ensure that the system meets business requirements. Also provided support for the UAT testing effort.

  • 2 Jahre und 3 Monate, Apr. 2010 - Juni 2012

    DTS Quality Assurance Consultant

    Bank of America

    DTS Quality Assurance Consultant ensures project is completed based on specifications, standards, and required functionality without defects and possible problems by monitoring and improving the development process from the beginning of the project, oriented to "prevention".

  • 7 Monate, Sep. 2009 - März 2010

    Networking QA Tester /QA Lead

    Softtek

    Testing all and each features expected in the switch.New functionality / Regression testing Review of logs from automated testing to determinate possible issue and report back to technical team. Tools: Quality Center (Mercury/HP), TeamTrack, ESP remote lab for devices Others: Win 2003, Linux.

  • 10 Monate, Dez. 2008 - Sep. 2009

    Business Analyst / Project Manager

    Softtek

    Working with all the BA team resolving any issue between business side and IT side. Working with persons from different assets that integrate the whole Americas deployment project. Have an active participation on UTP, and MTP process from different assists and releases. Verifying process to work properly as business required from the IT.

  • 11 Monate, Dez. 2007 - Okt. 2008

    Teach Lead – Analyst Developer

    IsthmusIT

    Support team leader of 7 programmers also working on back-end handling SA 400 system; taking data from this system and send it back through Webservices which are create by a tool called HostFuse. This tool is powered by Jacada and Weblogic for the front-end.

  • 1 Jahr und 9 Monate, Apr. 2006 - Dez. 2007

    Analyst, Designer and Developer

    IsthmusIT

    Working on the front-end which is the Java side including JSP and webserivces too. Jacada WorkSpace was used (which is based on workshop from Weblogic) in order words is a unified desktop for customer service representatives that provides a single point of access to all the mission-critical applications and call center tools required by the agent to effectively complete a customer interaction.

  • 1 Jahr und 1 Monat, Jan. 2005 - Jan. 2006

    Analyst, Designer and Developer

    Umc SolucionesCR

    Worked during all the software development process. Involved in the analysis and design software process. Stared for updating the data base design, modifications in the logic program to get new goals and extend the whole software purpose.

Ausbildung von Leticia Solis Zamora

  • 7 Jahre und 3 Monate, Juli 2005 - Sep. 2012

    Computer Master Degree

    Instituto Tecnológico de Costa Rica

    Emphasis on Information Systems

  • 4 Jahre und 8 Monate, Feb. 2001 - Sep. 2005

    Bachelor: Computer Engineering

    Instituto Tecnológico de Costa Rica

Sprachen

  • Englisch

    Fließend

  • Spanisch

    Muttersprache

  • Deutsch

    Grundlagen

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